Privacy Policy

Pacific Western Transportation collects personal information for the purposes of securing the customer’s travel arrangements, and identifying preferences to serve each customer better in the future.

All personal information retained by Pacific Western Transportation will only be used or disclosed for the purpose for which it was collected. All customer information is retained for a 24-month period from the date of last travel.

If you have any questions or concerns, please contact our Privacy Officer, Rosalind Layton at 1-844-564-7494.


Online Bookings: The cutoff for purchasing tickets online is 24 hours prior to departure.

Phone Bookings: Passengers booking over the phone must book at least 3 hours prior to departure time

Walk-up Tickets: We recommend booking in advance, however, passengers may show up at a stop and pay the driver (debit or credit card only) based on availability.  Cash is not accepted.

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